FAQs and Policies

I have never ridden a horse before. Do I need experience?

No experience is necessary to ride our horses. They are trained especially for novices and many of our clients have never ridden before. Horses, like people, have varying degrees of energy and various dispositions. Ours are quiet and gentle. You will be given specific instructions before your ride and your guide will be right with you to answer any questions and help you while you are on the trail.

I am an experienced rider. Do you have a horse for me?

Yes we do. Some of our clients have ridden for years and are expert riders. We will fit the horse to your experience and ability level.

How old do you have to be to ride with you?

We recommend riders are at least 6 years old to ride with us. We do not allow under 6 year old riders to ride on the trail rides. A pony ride may be arranged for younger riders. Children under 18 years old and younger must wear a helmet that we provide.

Is there a weight limit?

Our weight limit is 260 pounds. For the health of our horses, this is strictly enforced!

May I ride double with my child or another adult?

For safety reasons, we require that each rider have his/her own horse. Babies or younger kids under 6 years old can NOT be strapped to a parent.

I am a beginner rider. Are the trails too challenging for me? or I am an experienced rider. Are the trails challenging enough for me?

We have trails for everyone from the beginner to the experienced rider. Our guides are experienced and able to tailor your ride to your experience and preference.

Can we ride alone?

We require that all parties have a guide. Not only does our insurance require this, but we are permitted to ride only on specific trails on public lands and in the regional park. It is easy to stray from the designated trails or become lost if one does not know the area well.

Can we run on the horses?

It is not safe to run on the horses. The terrain is rocky and uneven. Even experienced cowboys do not run on a horse unless it is necessary. Most cowboys have broken bones from horses falling. Most accidents on horseback happen while running. Also, our insurance and Nevada state law does not allow running.

What shall I wear while riding?

You will need to wear long pants, enclosed shoes or boots (no sandals), and a shirt or blouse. You may also want sunglasses in the summer time.

What do I need to bring for the tour?

You will need to bring something to drink, as staying hydrated in the desert is a priority. We recommend water, but juice and sports drinks are acceptable. Sodas with caffine or tea are not as good, as they tend to dehydrate. You may not take alcoholic beverages with you. You may also want to take sunscreen, sunglasses, a light snack, and you will definitely want your camera. We discourage backpacks, as they are uncomfortable while riding and horses tend to be afraid of them. Stomach packs and small packs worn in front are generally acceptable. We also have saddlebags to carry items. Dont forget a TIP for the Guides. They work hard 🙂

How is the weather?

Winter months (Dec, Jan, Feb.): It can be cold in the mornings and evenings. Please wear layered clothing and a hat.

Spring and Fall months:(Mar, April, May, Sept, Oct, Nov.) Beautiful but can be cool in the mornings and the evenings and the days can be warm.

Summer months:(June, July, August) Warm but comfortable. Sun screen water and a hat are a must! Please no shorts or open toe shoes. Bring water!!

We are open year round!

Didn’t find the answer?

Phone 702-805-1911
Address Las Vegas, Avenue

Please make a Reservation Online to Join us for a horseback riding experience.

Silver State Horseback Riding Tours

For reservations by phone call and text 702-714-1477

Questions or need to Reschedule/ Cancel Contact us via text (702)- 714-1477

Due to our location in the mountain we sometimes have hard time answering the phone calls, text is best way to get through to

Trail Rides are by Reservation just Click the Book Now buttons to view calendar, tour information and available times.

Text is best way to reach staff as we are busy caring for our beautiful horses and providing clients just like you a great horseback riding experience.

TRAIL RIDING POLICIES

RAIN CHECK

But what if it rains, snows, or hails? Because we cannot predict Mother Nature, we honor the “rain check”. This will allow you to reschedule your ride for another time that is most convenient for you. It should be noted that all of our scheduled rides can go out regardless of the climate, unless of course it is very bad out and the guides determine safety.  There is a rescheduling fee if you want to reschedule unless the weather is deemed unsafe by us. Refunds not issued. 

CANCELLATION AND RESCHEDULE POLICY FOR TRAIL RIDES:

No refunds. No cash refunds. No voucher refunds. We will only allow you to reschedule or cancel rides. If you ”cancel” your ride there will be a $10.00 per person booking fee on all cancellations within 24 hours of the scheduled departure time. There are NO REFUNDS for cancellations. Note if you reschedule to an upgraded time or date ( sunset or weekend, you will be charged the difference.  You may have up to 2 years to reschedule ( fees apply) and use your purchased ride (must be a comparable ride at current prices). Voucher users will only have until your voucher expires to use it. If you book with us with a voucher you are obligated to keep that reservation. If you have a reservation with us but you decide to request a refund of your voucher, we will charge your card for the full value of the voucher as we have a no refund policy once you have made reservations with our company. If you book with a Voucher ticket on our site But do not have a Voucher to cover the cost you will get charged the standard price.

REFUND POLICY:

There are NO refunds (voucher or money). This time has been reserved specifically for you which prevents someone else from riding at this time. We are a small family business and cannot absorb the loss of revenue for refunds when riders change their minds. We try to make everyone happy, but it is impossible to please everyone. Once you fill out our reservation form and book with us you are accepting the terms to the ride such as the guide, the horses, equipment, the location of ride, etc., there are No refunds.

NO DRUGS OR ALCOHOL ARE PERMITTED HORSEBACK RIDING IS A SOBER ONLY ACTIVITY! BE SOBER FOR YOUR RESERVATION! ANY GUESTS SUSPECTED OF BEING INTOXICATED WILL BE REFUSED SERVICE WITH NO REFUND
RESCHEDULING FEE:

You may reschedule your activity as many times as you like. You will be charged $10.00 per person each time you reschedule up to 24 hours prior to your tour. If you reschedule during the 24 hours prior to your rider there is a $20 fee to reschedule. You must reschedule prior to 24 hours of your tour for Trail Rides or you will also pay the cancellation fee. If you reschedule and decide to upgrade your ride such as  sunset, holiday etc you will be charged those fees for the upgraded tour. Rescheduled date and time depends upon our availability. It is your responsibility to ensure you have proper directions to our location. Allow yourself ample time to reach us. Rescheduling fees will also apply if you need to reschedule ride due to being late. No refunds will be given for late arrivals. 

NO SHOW:

If you do not show up for your ride, and you have not rescheduled or canceled you will be charged a $10 per person fee  for cancellation fee. This includes missing your ride due to being late and we were unable to hold the ride for you. 

EXPIRING/ EXPIRED VOUCHERS:

If you have a voucher that is expiring, and you want to use it after it expires you must book with us prior to the expiration date on your voucher. If you book prior to the voucher expiring you will be charged only $5.00 per person to use it after it expires. EXAMPLE: your voucher expires tomorrow, but you want to use it next week, you would book with us prior to it expiring and we will still let you use the voucher but there will be only a $5.00 per person fee. BUT if you want to use your voucher after the expiration date (and you did not schedule a ride with us prior to it expiring) you be charged $20 per person to use your voucher.

HEIGHT/WEIGHT/AGE RESTRICTIONS:

Our weight limit is 260lb. If you weigh more than 260 lb please contact us, we may be able to accommodate you with a larger horse.We currently do not have a height restriction. Children must be 6 years or older to go on trail ride. For safety we cap our riders ages at 75 years old. If you have someone that is older than 75 years old that would like to ride, please contact us for other options such as a riding lessons . If you have a younger child we do have pony rides and riding lessons available also scheduled in advance upon availability.

One person per horse, no doubling on horse, children cannot ride on horse with parent.

PAYMENT:

We accept all 4 major credit cards. Payment is due in full at the time of booking.

GRATUITIES ( TIPS)

Our Wranglers work only for Tips. They are dedicated to you having a safe and enjoyable experience, and they appreciate your thanks, it is part of their compensation. Gratuities are not included in the base price of Trail Ride Pricing.

PRACTICES:

Horseback riding is classified as a “RUGGED ADVENTURE RECREATIONAL SPORT ACTIVITY.” We reserve the right to refuse service to anyone for any reason deemed appropriate by Silver State Tour. For the safety of our guests, staff, or property. We further reserve the right to alter, modify, or cancel a ride due to bad weather, unsafe conditions, or requests made by governmental, park, or state agencies. The location of the tour may change and you will be notified of such changes. All prices and availability of rides are subject to change without notice by . No Refunds! Once you have filled out our reservation form for your booking you have agreed to the location, atmosphere, the horse, the guides, the equipment, and everything about the tour and there are absolutely no refunds. You may reschedule. 

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